At Swiss Bedding, every creation is the result of rigorous selection and meticulous craftsmanship. Our mattresses, mattress toppers, and pillows are designed and manufactured in our workshop in Corcelles, in the heart of the canton of Neuchâtel. Our bedding is made in an artisanal workshop in Portugal, while our duvets are crafted in Germany. Three origins, one philosophy: to prioritize quality, attention to detail, and the pursuit of excellence, to offer you comfort designed to last.

Because every interior and every need is unique, Swiss Bedding helps you create custom dimensions and configurations. Our team carefully studies your project to offer a solution tailored to your expectations. Contact one of our showrooms to speak with our advisors and bring your custom bedding project to life.

At Swiss Bedding, each mattress is designed to offer you comfort tailored to your needs. Discover our different technologies and find the one that is right for you.

• High-density foam: stable and durable support for balanced comfort night after night.
• Blue-Fresh memory foam: it adapts to the contours of your body and promotes better air circulation for pleasant comfort.
• Soy-based memory foam: soft and enveloping, it combines comfort with plant-based materials.
• Pocketed springs: each spring adapts individually to your movements for precise support and better sleep independence.
• Natural latex: flexible and elastic, it follows your movements and promotes good air circulation.

Each technology offers different sensations. Our advisors are here to help you find the comfort that suits you.

Choosing a mattress depends on your body type, sleeping position, and comfort preferences. At Swiss Bedding, we offer several firmness levels to provide support tailored to your needs.

• Soft feel: ideal for people of small to medium build who appreciate a soft, enveloping comfort. It is particularly suitable for side sleepers looking for a soft feel at the shoulders and hips.
• Medium-firm feel: recommended for people looking for a balance between softness and support. It is suitable for many body types and sleeping positions, especially for those who want versatile comfort.
• Firm feel: suitable for people who prefer a firm sleeping surface and more pronounced support, especially those of medium to large build or who mainly sleep on their backs. It offers a more pronounced feeling of support, without necessarily being the best choice for all heavier sleepers.

Keep in mind: these indications are guidelines, not absolute rules. The perceived firmness varies depending on body type, sleeping position, and mattress technology. A mattress should support your body without creating uncomfortable pressure points.

Our advice: come and try our different comfort levels in one of our Swiss Bedding showrooms. Our advisors will guide you in finding the mattress that suits your body type and preferences.

Regular maintenance helps preserve the comfort and quality of your bedding over the years. At Swiss Bedding, our mattresses come with a removable cover designed for easy care.

To care for your mattress:

• Ventilate your bedroom regularly to help release moisture accumulated overnight.
• Gently vacuum the surface of the mattress from time to time to remove dust.
• Protect your bedding with a suitable mattress protector to limit stains and preserve the cover.
• Follow the recommendations specific to your model, especially regarding turning or rotating the mattress, depending on its design.

How to wash the cover?

Our covers are designed to simplify everyday care. Thanks to their discreet zipper, only the top part is easily removable.

• Machine wash at 40°C, in accordance with the product care instructions.
• Follow the drying instructions on the label.
• Make sure the cover is completely dry before putting it back on.

Our advice: avoid soaking the mattress and do not use harsh cleaning products. In the event of a stain, opt for gentle, localized cleaning, taking into account the materials that make up your mattress.

Proper care helps preserve the quality of your bedding over time and the pleasure of welcoming comfort, night after night.

At Swiss Bedding, true comfort is based on the choice of carefully selected materials. Our covers and foams are OEKO-TEX® STANDARD 100 – Class 1 certified, attesting that they have been tested according to strict criteria regarding harmful substances. A requirement that reflects our commitment to quality bedding, designed to accompany you every night in a peaceful sleep environment.

Choosing a mattress is a personal experience, guided by individual sensations and preferences. We welcome you to our showrooms in Geneva, Lausanne, and Neuchâtel to discover our different technologies and experience their levels of comfort. Our advisors will assist you with care to guide you toward a bed that is in harmony with your body type and expectations.

At Swiss Bedding, we want your new mattress to completely satisfy you. That is why we offer you 100 nights to try it, with the option to exchange your mattress once if the comfort does not meet your expectations.

If you wish to proceed with an exchange, a flat fee of CHF 159.– will be charged. This covers the collection of your original mattress as well as the delivery of your new mattress.

Our commitment: to help you find the comfort that suits you, so that every night is a true invitation to well-being.

A new mattress invites the body to discover new sensations of comfort and support. An adjustment period of a few days or several weeks may be necessary, especially when the firmness differs from that of your old bedding. Take the time to appreciate your new bed and discover how it feels. If discomfort persists, our advisors remain at your disposal to assist you.

At Swiss Bedding, the quality of workmanship and the durability of our products are at the heart of our requirements. To provide you with long-lasting comfort, our products are covered by the following warranties:

• Swiss Line mattresses: 7-year warranty.
• Swiss Prestige, Swiss Hôtel and Swiss Med mattresses: 10-year warranty.
• Mattress toppers, pillows, duvets, bed bases and complete beds: 2-year warranty.

Our warranty covers manufacturing defects as well as abnormal wear and tear, provided the product is used in accordance with its intended purpose.

Each claim is carefully reviewed in accordance with the applicable warranty terms to provide you with a response tailored to your situation.

The warranty covers manufacturing and material defects provided for under the terms applicable to your model. It entitles you to a review of your claim when a defect that may be covered is identified. Each situation is carefully assessed to determine the appropriate coverage under the warranty terms.

A mattress may change slightly over time with normal use. However, abnormal sagging may require inspection. If you notice unusual deformation of your mattress, please contact our customer service team. Our team will review your request and determine whether the issue is covered by the warranty.

If you notice a defect in your mattress, our customer service team is available to assist you. Contact us with a description of the problem and attach your proof of purchase and, if possible, photographs showing the defect. This will allow us to conduct an initial assessment and advise you on the next steps.

Contact: serviceclient@swissbedding.ch

At Swiss Bedding, we pay special attention to every order to support you until the delivery of your new bedding.

Our usual delivery times are as follows:

• Pillows, bedding, duvets and mattress protectors: 5 to 10 days.
• Mattress toppers: 10 to 20 days.
• Mattresses and bed bases: 20 to 40 days.
• Fully upholstered beds: 10 to 12 weeks.

These timeframes are indicative and may vary depending on the products and order conditions. Our team remains at your disposal for any details regarding your delivery.

Swiss Bedding ensures delivery throughout Switzerland, thanks to its own delivery team.

We pay special attention to every step, so that your bedding arrives in the best possible condition. Our team assists you in arranging the delivery and remains at your disposal to answer your questions.

Yes, we offer a delivery and installation service so that you can make the most of your new bed.

Depending on the products ordered and the service selected, our team will carefully set up your equipment. The terms and any applicable fees are determined based on your order and delivery location.

Fees vary depending on the type of products ordered, the delivery area, and the services requested.

To offer a solution tailored to your needs, our team takes the specific details of your order into account and informs you of the applicable fees before you place your order.

Yes, we also offer a removal service for your old bedding to make it easier to refresh your sleeping area.

The collection can include old mattresses, bed bases, and other bedding items, subject to the agreed terms. The cost of this service varies depending on the items to be removed and the delivery area.

Please specify your requirements when placing your order so that we can arrange this service in the best possible way.

At Swiss Bedding, we want to offer you a simple and hassle-free shopping experience. To pay for your order, several payment methods are available to you:

• Credit card: for quick and easy payment.
• TWINT: for convenient payment from your smartphone.
• Payment by invoice: subject to the terms and conditions applicable to your order.

The available options will be presented to you at checkout.

The security of your transactions is essential. Payments made on our online store are processed by the relevant payment service providers, in accordance with their security measures. We invite you to make your payments exclusively using the payment methods offered on our website.

If you have a promo code, enter it in the designated field when placing your order, before proceeding to payment. The discount will be applied according to the terms and conditions of the offer. If you have any questions about a gift card or a code that is not working, our customer service team is here to help.

We recommend checking the information you entered and the validity of your payment method. If the problem persists, you can try another available payment method. If you are unsure whether your order has been confirmed, contact our customer service team before placing your order again.

When a refund is approved, it is issued in accordance with the terms applicable to your order and the conditions of the payment method used. The time it takes to receive the refund may vary depending on the payment service provider or financial institution. Our team remains at your disposal to help you track your refund.

– Mattress and pillow covers: washable at 40°C, do not tumble dry. – Bedding: also washable at 40°C, and do not tumble dry to preserve the softness and strength of the fibers. A little regular care for a long and comfortable life.