Last updated: October 8, 2025

Swiss Bedding Sàrl (hereinafter "Swiss Bedding", "we", "us" or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store and protect your data when you use our website www.swissbedding.swiss (the "Site").

1. Data Controller

The data controller is:
Swiss Bedding Sàrl
Chemin des Brandards 64-66, 2000 Neuchâtel, Switzerland
📧 info@swissbedding.ch

2. Data we collect

We can collect the following categories of data:

• Identification data: name, surname, postal address, email address, telephone number.

• Transaction data: payment information (via secure providers).

• Technical data: IP address, browser type, session duration, pages visited, via cookies and analytics tools.

• Marketing data: communication preferences, purchase or interaction history.

3. Purposes and legal basis of processing

We process your data in the following cases:

Order processing / Contract execution

Customer account management / Contract execution

Sending marketing emails. Consent (unsubscribe possible).

Website traffic analysis: Legitimate interest / consent (cookies)

Legal compliance and security: Legal obligation / legitimate interest

4. Shelf life

We retain your data:

• Throughout the duration of the contractual relationship,

• Then for the applicable legal periods (e.g., 10 years for invoices),

• Or until you withdraw your consent for marketing communications.

5. Sharing your data

Your data may be shared with:

• Payment providers (Stripe, PayPal, etc.)

• Email sending tools (e.g., Mailchimp)

• Logistics/Delivery Providers

• Competent authorities in case of legal obligation

We never resell your data to third parties.

6. Transfers outside the European Union

Some of our service providers may be located outside the EU. In this case, we ensure that appropriate safeguards are in place (e.g., standard contractual clauses or countries recognized as adequate by the European Commission).

7. Your rights

In accordance with applicable regulations, you have the following rights:

• Access to your personal data

• Correction or update

• Deletion (right to be forgotten)

• Limitation of treatment

• Objection to processing for legitimate reasons

• Data portability

• Withdrawal of consent at any time

• Complaint to a data protection authority (e.g., the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland, the National Commission for Information Technology and Civil Liberties (CNIL) in France)

To exercise your rights, contact us at: info@swissbedding.ch

8. Cookies

Our website uses cookies to improve your browsing experience, measure audience size, and personalize content. You can manage your preferences at any time via our cookie management banner.

(💡 You can create a separate cookie policy if you use marketing, analytics, social media, etc. cookies)

9. Data Security

We implement technical and organizational security measures to protect your data against loss, unauthorized access or misuse.

10. Changes to this policy

We reserve the right to modify this policy. In the event of significant changes, you will be notified via our website or by email.

11. Contact

For any questions regarding this policy, you can write to us at:
📧 info@swissbedding.ch